Which channels should I enable Zentail to sync with ShipStation?

Last updated over 1 year ago


Zentail allows you to sync all supported channels with ShipStation. This means Zentail can send orders into your custom ShipStation "manual stores".

For example, let's say you want Zentail to send all of your merchant fulfilled Jet.com orders into ShipStation, and you want these orders to appear in ShipStation in a Store called "Jet.com" that only displays your Jet.com orders. To do this, you simply create a manual store in ShipStation called "Jet.com", and then select that store in the dropdown menu that appears below each selected channel in the Channels section of your Zentail integrations page. (Guide beginning at step 10)

Instructions from ShipStation:  How do I create a new ShipStation "Manual Store"?

Recommended Configuration

In order to be most organized in ShipStation, we recommend creating a manual store in ShipStation for each of your channels that are managed by Zentail. You can also create one manual store in ShipStation called "Zentail" which all channels are assigned to in Zentail.

We recommend allowing Zentail to send all orders into ShipStation:

  • Zentail standardizes your order numbers and simplifies business analytics.
  • Zentail simplifies your ability to manage your FBA and FBM amazon SKUs by merging them in Zentail. This creates a +MF+ version in seller central for SKUs that start as FBA but are then sold as FBM. Zentail will never send a +MF+ SKU into ShipStation or any other supported 3rd party integration.

Deactivating Your Direct Channel Integrations In ShipStation

Here's a guide from ShipStation showing you how to make your direct marketplace connections "inactive".


In order to avoid duplicate orders being sent into ShipStation, you will need to disconnect your direct marketplace or store connection in ShipStation.
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