Sales Data/Order Exports
How do I cancel an order?
How do I generate a batch of shipping labels?
How do I generate an RMA and return shipping label?
How do I complete a return and process a refund?
Does Zentail connect my FBA account to other channels for automated multichannel fulfillment?
Can I use Zentail to generate shipping labels?
How does shipping label payment and refunds work?
How do I ship multiple packages for an order?
Missing or invalid element: FromPhone. Error encountered (Log ID: #####)
How do I remove address validation when generating shipping labels?
How do I manually enter tracking information? (for FBA and FBM)
How do I edit FBA and FBM address errors?
What does Status Mismatch mean and how do I resolve it?
How do I manually ship a Backordered FBA Multichannel Fulfillment order?
What values are searchable in the Orders view?
Warehouse routing: "There are items in this order that the system could not route to a warehouse."
I have orders that are not being processed, why? [Pending Payment]
What do each of the order statuses mean?
How do I issue a refund when there is no RMA?
How do I generate an additional shipping label for an order?
What is a PayPal eCheck and why is the status Payment Pending?
Where is my order and why was it not routed to a warehouse?
Why are there multiple RMAs for an order?
How do I resolve an alert to clear an order from the Needs Attention status?
Help, I'm unable to generate a manifest (ScanForm) it keeps failing!
How do I cancel a shipping label and re-ship?
How do I ship using a pre-defined package type like USPS Flat Rate Padded Envelope?
What is Partially Shipped status and how should I handle them?
How do I reset order to pending?
How do refunds/returns work for each channel?
Route FBM orders to other warehouses
How to Resolve Errors for Orders in the Needs Attention Tab
How to Manually Import Order/Tracking Information into Zentail