Orders

Sales Data/Order Exports

How do I cancel an order?

How do I generate a batch of shipping labels?

How do I generate an RMA and return shipping label?

How do I complete a return and process a refund?

Does Zentail connect my FBA account to other channels for automated multichannel fulfillment?

Can I use Zentail to generate shipping labels?

How does shipping label payment and refunds work?

How do I ship multiple packages for an order?

Missing or invalid element: FromPhone. Error encountered (Log ID: #####)

How do I remove address validation when generating shipping labels?

How do I manually enter tracking information? (for FBA and FBM)

How do I edit FBA and FBM address errors?

What does Status Mismatch mean and how do I resolve it?

How do I manually ship a Backordered FBA Multichannel Fulfillment order?

What values are searchable in the Orders view?

Warehouse routing: "There are items in this order that the system could not route to a warehouse."

I have orders that are not being processed, why? [Pending Payment]

What do each of the order statuses mean?

How do I issue a refund when there is no RMA?

How do I generate an additional shipping label for an order?

What is a PayPal eCheck and why is the status Payment Pending?

Where is my order and why was it not routed to a warehouse?

Why are there multiple RMAs for an order?

How do I resolve an alert to clear an order from the Needs Attention status?

Help, I'm unable to generate a manifest (ScanForm) it keeps failing!

How do I cancel a shipping label and re-ship?

How do I ship using a pre-defined package type like USPS Flat Rate Padded Envelope?

What is Partially Shipped status and how should I handle them?

How do I reset order to pending?

How do refunds/returns work for each channel?

Route FBM orders to other warehouses

How to Resolve Errors for Orders in the Needs Attention Tab

How to Manually Import Order/Tracking Information into Zentail