How do I cancel an order?

Last updated 9 months ago

You can cancel any Pending order in Zentail. 

To cancel a Pending order:
  1. On the left sidebar, click on "Pending" then search for and click on the order you wish to cancel.
  2. On the left slider that appears => Click the 3-vertical-dot icon at the top of the page => Click "Cancel Order".
  3. If you do not want to return quantity to stock "uncheck" the box that says "Return Quantity to stock" on the subsequent pop-up message. 
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